frequently asked questions

Absolutely. SecurrHold uses secure financial systems and advanced encryption to ensure that all funds and transactions are protected at every step. Additionally, all funds are insured giving you complete peace of mind throughout the process.

Our escrow service charges a percentage fee based on the transaction amount which is transparently calculated and displayed before you proceed. It’s free to open a SecurrHold account.

The escrow fee can be paid by either party or split between them, depending on the agreement made during the transaction setup.

Escrow services are used by businesses, individuals, freelancers and contractors to secure payments in various transactions such as real estate, online shopping and service contracts.

SecurrHold has a robust dispute resolution process where both parties can present their case and a fair resolution will be made based on the evidence provided. Additionally, our customer care team is available instantly to assist with any issues and either party can easily report a dispute through our platform to ensure swift and fair handling of the situation.

An escrow service acts as a neutral third party that holds funds securely until both parties fulfill their agreed terms in a transaction.

SecurrHold can be used for various transactions including real estate, freelance projects, e-commerce purchases, services and more

The buyer deposits funds into the escrow account, the seller delivers the product or service, and once the buyer confirms, the funds are released to the seller.

ScurrHold revolutionizes the way you transact by offering unmatched security and trust. Our service ensures that funds are safeguarded until every condition is fulfilled, eliminating risks of fraud, non-payment or disputes. With SecurrHold, both parties can confidently proceed, knowing that their interests are fully protected every step of the way.

To start an escrow transaction with SecurrHold, first create an account on our platform. Once you've agreed on the terms with the other party, you will deposit the total amount (including escrow fees) into our secure escrow account for holding. When the agreed conditions are met, SecurrHold releases the funds ensuring a smooth and secure transaction process.

The length of the process depends on the terms agreed upon by both parties, such as delivery timelines or project milestones. Buyer (part 1) can release the funds and seller (party 2) can as well request release of funds.

If either party does not fulfill the terms, SecurrHold's dispute resolution process will facilitate resolving the issue and help to determine how funds should be handled.

Yes, an escrow transaction can be canceled if both parties agree to cancel before delivery is confirmed, but fees may apply depending on the stage of the transaction.

The buyer deposits the full payment into escrow and funds are only released to the service provider once the work is completed to the buyer's satisfaction.

An escrow account holds funds temporarily as part of a transaction process, while a regular bank account is for everyday use by an individual or business.

Yes, SecurrHold supports both local and international transactions, ensuring secure payments across borders. For further assistance on this, reach out to our Help Center

You can track the status of your transaction in real-time via your SecurrHold account, with notifications at every key step.

Yes, SecurrHold is ideal for transactions of all sizes, from small purchases to large, complex deals.

If a dispute arises, both parties will provide evidence, and SecurrHold will mediate to ensure a fair outcome based on the transaction terms.